FAQ - CAD4Less
1. How is the quality of these computers?
Our computers boast top-notch quality with components sourced from reputable brands such as Intel, AMD, ASUS, SUPERMICRO, and NVidia. Each unit undergoes rigorous quality testing, including a thorough burn-in process and a meticulous 2-tier quality control
2. How can I trust your company?
Trust in our established reputation. Since 1994, we've been a Southern California-based company serving a multitude of satisfied customers.
3. How can I trust your product?
Rest assured, our commitment to quality and customer satisfaction is unwavering.
4. What is your average shipping time?
Expect your order within 7-10 business days.
5. What is your support policy?
Our support policy is geared towards ensuring your satisfaction throughout your ownership experience [add support policy, TBA]
6. What is your warranty?
Enjoy the confidence of a comprehensive warranty; details can be found in our warranty policy [add Warranty Policy, TBA]
7.What is the payment method?
We offer secure payment methods to facilitate a smooth transaction.
8. How do I place an order?
Placing an order is a breeze. Follow our user-friendly online ordering process [do we need to create a process, TBA] or contact our team for assistance.
9. What is the return policy?
Refer to our return policy [need to be linked] for information on hassle-free returns.
10. Is it safe to make online payments on your site?
Yes, rest easy knowing we utilize a US-certified payment gateway system for secure transactions.
11. Is my data safe with you?
Absolutely. Your data is treated with the utmost confidentiality, and we do not share information with any third parties.
12. Can I will-call your product?
Residents of Southern California can opt for will-call services to conveniently pick up their orders.
13. How can I track my order?
We will provide you with tracking number once your order is shipped.
14. What is your shipping method?
Our shipping partners, UPS and FedEx, ensure reliable ground and priority air-shipment. For ground shipment, a flat fee of $65 applies; consult with our team for more details.
15. Do you do international shipping?
Certainly, international shipping is available through FedEx to all US-approved destinations.
16. Can I change or cancel my order after placing it?
Changes or cancellations are accepted within 24 hours of order placement.
17. What do I do if I receive a damaged or defective product?
Promptly contact a team member for swift assistance in resolving the issue.
18. How do I contact customer support?
Reach out to our responsive customer support via email or our toll-free telephone number.
19. Can I return a product without the original packaging?
Unfortunately, products must be returned with their original packaging intact.
20. Do I need an authorization number before returning?
Yes, secure a return-authorization number by contacting a team member at 800-GEN-6664.
21. How do I get a return-authorization number?
Contact our dedicated team member at 800-GEN-6664 to obtain your return-authorization number.
22. What happens if an item is out-of-stock?
In the event of an out-of-stock item, we will discuss whether to hold the order or process a refund, which will be issued after 15 business days.
